The latest revision of the ISO 9001 Quality Management System Standard, the most widely used management system standard in the world, was published on 15 September 2015. The new revision of the standard; It has reached a structure that aims to integrate existing business processes with quality management processes by adding a “risk-based thinking” perspective for organizations implementing the quality management system.
Benefits of ISO 9001 Quality Management System
Benefits of ISO 9001 Quality Management System
Suitable for all product categories. Provides reduction in documentation.
It ensures that the company's QMS is compatible with its processes and is more oriented towards continuous improvement.
It is compatible with other systems such as ISO 14001 and OHSAS.
Increases customer satisfaction standards.
It ensures that measurable goals are set and training effectiveness is evaluated.
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1 Scope
2 Cited standards and / or documents
3 Definitions and terms
4 Context of the Organization
4.1 Understanding the organization and its context
4.2 Understanding the needs and expectations of interested parties
4.3 Determining the scope of the Quality Management System
4.4 Quality management system and processes
5 Leadership
5.1 Leadership and commitment
5.2 Policy
5.3 Organizational roles, responsibilities and authorities
6 Planning
6.1 Activities addressing risks and opportunities
6.2 Quality objectives and planning to achieve targets
6.3 Planning of changes
7 Support
7.1 Resources
7.2 Competence
7.3 Awareness
7.4 Communication
7.5 Documented Information
8 Operation
8.1 Operational planning and control
8.2 Product and terms of service
8.3 Product and service design and development
8.4 Control of externally provided processes, products and services
8.5 Production and service provision
8.6 Release of product and service
8.7 Control of nonconforming output
9 Performance evaluation
9.1 Monitoring, measurement, analysis and evaluation
9.2 Internal audit
9.3 Management review
10 Improvement
10.1 Nonconformity and corrective action
10.2 Continuous improvement
